Harvard Pilgrim Healthcare Suffers Cybersecurity Breach

Harvard Pilgrim Healthcare suffered a cybersecurity breach between March 28th and April 17th, affecting members, accounts, brokers and providers, the company announced Tuesday.

As a result, parent company Point32Health has launched an investigation into the incident affecting Harvard Pilgrim Health Care commercial customers and Medicare Advantage Stride customers.

The files retrieved could include personal information such as phone numbers and social security numbers, as well as protected health information for current and previously contracted healthcare providers, dependents and subscribers, the company said. It is said that there is They said they were working to notify those who may have been affected.

“We take the privacy and security of the data entrusted to us seriously,” the company said.

To the best of the company’s knowledge, none of the collected information has been used, and it will provide two years of free credit monitoring and identity theft prevention services to all affected people, they said.

As an added safety measure, the company recommended people monitor their personal bank accounts.

“During our recovery, our primary focus will be ensuring our members and customers receive the care and services they need as quickly and safely as possible,” the company said.

In the meantime, the company also said it was taking steps to keep data safe, targeting areas of “qualifications and registrations.” Continuity of Care, Access Control, Prior Authorization. provider payment. Processing Medical and Behavioral Health Claims. sales and renewals. and rest of the business functions. ”

We have already taken steps to strengthen user access protocols and improve security.

An investigation into this breach is ongoing.


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