May 5, 2023
Dr. Roger Janssen is Chief Innovation and Digital Health Officer for MSU Healthcare. He discusses some of the current digital health trends and how MSU Health His Care is capitalizing on these trends to provide high quality care for patients.
What does the Chief Innovation and Digital Health Officer do?
As part of my role, I am focused on expanding MSU Healthcare’s offerings and finding ways to deliver care in a variety of ways, including digital, physical and preventive means. This requires MSU Health Care to explore different business models and technologies to make care more accessible and affordable. We are working to reach out to people in rural areas by remotely monitoring patients and partnering with employers to reduce healthcare costs by providing care directly to our employee base. increase. These are two solutions that address healthcare disparities and ensure that everyone, including underrepresented populations, can access the care they need.
What is Digital Front Door? What are the patient benefits?
“Digital front door” is a term used as a single point of contact for patients to manage and schedule their care, giving them more control, influence and awareness. This should theoretically reduce costs and improve access. People often turn to Google for health information rather than health system websites and apps. Those who own a digital front door are more likely to be the first source of health information. It is important to understand the role of MSU Healthcare and where it fits in electronic patient mobility.
You will be presenting at the upcoming Patient Access Joint Symposium. What is the importance of your presentation at such an event?
MSU Health Care wants to be a better partner and resource on the patient’s care journey. You don’t have to own everything all the time. We can be part of the ecosystem and all parts are equally important. Academic medical centers must balance their approach to ensure that their methods fit the evolving healthcare environment. Academic medical centers play a key role in this conversation, asking questions about what is possible and what needs to be questioned. Academic medical centers cannot be afraid to challenge the traditional model.
What value do these presentations have for patients?
Academic medical centers must use technology to make healthcare more accessible. We need to understand how that technology fits in and the role we play in facilitating patient interaction with digital information. Patients want answers to their questions, and traditional models become more important as diagnoses become more serious. Academic medical centers need to understand how to provide care based on patient needs, severity, and condition. By working with other academic medical centers, MSU Health Care can see what works. From there, MSU Health Care can use this insight to improve patient care.
What digital health trends are you currently watching, and how are you implementing these trends at MSU Healthcare?
Advances in remote patient monitoring, telemedicine, artificial intelligence, and specialty care that can be done digitally are attracting a lot of attention. MSU Healthcare has already implemented a remote patient monitoring program that has shown positive results in preventing serious conditions by monitoring patient health and improving outcomes.
MSU Healthcare is exploring the potential of AI in healthcare, but we are in the early stages of understanding what AI can do. We are talking with companies about how AI can aid diagnosis and help patients find the best treatment and payment options. We want our patients to receive the care they need through our services or elsewhere in the most effective and efficient manner possible.
MSU Health Care currently has a telemedicine program, but is exploring ways to expand it to retail outlets and rural areas. Our goal is to connect patients to specialists in areas such as endocrinology, geriatrics and psychiatry. To achieve this, we are beginning to work with digital health companies that specialize in these areas. Patients undergoing physical therapy often find it difficult to leave their homes, especially during bad weather. Harnessing cell phone sensors to deliver remote physical therapy can provide precise and convenient care to patients recovering from surgery or experiencing pain in their backs, shoulders, elbows and knees. This is a huge benefit for MSU Healthcare patients.
Is there anything else you would like to talk about?
To reduce healthcare costs in the United States, academic medical centers must break our old habits and work hard to create solutions. A recent Commonwealth Fund report comparing the United States to OECD averages, including countries such as Canada, Japan and the United Kingdom, found that the United States had the shortest life expectancy at birth, the highest infant mortality rate, and health care payments of 2 Double. Academic medical centers can play a role in this solution, but everyone should be on board. Some do not realize that their actions may cause problems for other industries or make healthcare out of reach for other industries. Academic medical centers need to think differently and work together for better solutions.
Dr. Roger Jansen will present at the Patient Access Joint Symposium, May 9-11. The symposium was hosted by his MSU Healthcare, and other MSU Healthcare presenters included Chief Executive Officer Seth Siabbotti, Chief Nursing Officer Chris Allen (RN, MSN), Chief Medical Information Officer Nathan Fitton, DO, and project director Sheerahock.